No patient should be forgotten between two hospitals.
Tunza ensures every patient is tracked, every care journey is visible, and every clinician stays connected. From public clinic to private specialist.
THE CHALLENGE
Healthcare Systems Are Broken in Low-Resource Settings
The disconnect between healthcare providers leaves patients without proper care coordination, documentation, or follow-up.
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70%
Self-Referral Rate
Most patients bypass primary care, referring themselves to higher-level facilities without documentation.
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Digital Documentation
Replace verbal and paper-based processes with secure, digital documentation that travels with the patient.
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93%
Bypass Referral System
Of self-referred patients, 93% skip even the first step in the referral chain entirely.
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Digital Linkage + Facility Finder
Digital linkage between health facilities with smart matching based on specialty and availability. Includes referral amendment and tracking.
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66%
Maternal Self-Referrals
Two-thirds of laboring mothers refer themselves to hospitals, arriving without pre-coordinated care.
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Integrated Appointment Scheduling
Automatic appointment booking at receiving facilities with confirmation sent to patients.
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35%
Preventable Referrals
Over a third of referrals to higher facilities are preventable, driven by staff and equipment shortages.
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Secure Health Records
Encrypted patient data sharing across the public-private divide with provider messaging.
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Sources: Alemu et al., Frontiers in Public Health, 2025; Abdi et al., Science J. Clinical Medicine, 2015; Eritero et al., BMC Women's Health, 2022; Jumbam et al., BMC Health Services Research, 2020
THE COST OF BROKEN REFERRALS
80.8%
of maternal deaths linked to facility factors
$4.5B
lost annually in GDP across Africa
182K
mothers lost every year
Sources: Muriithi et al. 2022; Kirigia et al. 2014; WHO 2025
Even When Referrals Happen...
For the 7% that receive formal referrals, the journey is still fraught with challenges
Source: Obi et al., Frontiers in Public Health, 2025
Patients Don't Show Up
Without proper follow-up and reminders, many referred patients never arrive at the receiving facility.
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SMS Notifications
Automatic SMS alerts sent to patients for appointments, confirmations, and reminders.
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Late Arrivals
Lack of appointment coordination means patients arrive unprepared or at the wrong time.
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Integrated Scheduling + SMS
Coordinated appointments with timely SMS reminders ensure patients arrive prepared and on time.
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No Resource Readiness
Receiving facilities aren't prepared with necessary staff or equipment when patients arrive.
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Real-Time Status Tracking
Facilities receive advance notice with patient details to prepare resources before arrival.
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Long Waiting Times
Without pre-coordination, patients face extended waits, delaying critical care.
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Pre-Scheduled Appointments
Patients arrive at scheduled times, reducing wait times and improving care delivery.
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70%
Of Global Maternal Deaths Occur in Sub-Saharan Africa
74.7%
Of Referred Women Experience In-Facility Delays
45%
Of Maternal Deaths Due to Referral Delays
28%
Of Maternal Deaths Preventable with Better Quality of Care
Sources: WHO Maternal Mortality Fact Sheet, 2025; Assefa & Berhane, BMJ Open, 2020; WHO 2019; Chou et al., PLoS Medicine, 2019
FEATURES
Built for Everyone in the Referral Chain
Whether you're a clinician coordinating care or an administrator overseeing outcomes — Tunza has the tools you need.
Never Lose a Referral Again
No more verbal referrals that disappear. Every patient's journey is documented, tracked, and followed through.
Know Your Patient Made It
Get notified when the receiving facility accepts your referral, when the patient arrives, and when care is completed. The loop is always closed.
Works When Nothing Else Does
No internet? No problem. Create referrals offline and sync when connectivity returns. Your patients can't wait for WiFi.
Find the Right Facility Fast
AI-powered matching based on specialty, distance, cost, and availability. Get patients where they need to be.
Talk to the Receiving Doctor
Secure messaging between providers. Share context, ask questions, ensure continuity of care.
Reach Patients Where They Are
SMS notifications in local languages with appointment details and reminders. No smartphone needed.
See What's Really Happening
Referral patterns, completion rates, bottlenecks — real-time analytics and automated DHIS2 reporting.
See What's Coming Next
Predict referral surges, equipment failures, and disease seasons before they hit. Plan ahead, not after.
HOW IT WORKS
Four Connected Journeys
Tunza connects every participant in the referral process — from the clinician who initiates care, to the patient receiving it, to the administrator overseeing outcomes.
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Ready to Transform Patient Referrals?
Whether you manage a health network or coordinate care at the bedside, we'd love to show you what Tunza can do.
We'd love to hear from you — your input helps us build better tools for healthcare.